Privacy Policy

Effective Date: 01/01/2025

At HopeForWellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

By accessing or using the HopeForWellness website, you agree to the terms outlined in this Privacy Policy.

We collect personal information from users when they visit our website, enroll in our services, or communicate with us. The types of information we may collect include:

• Personal Information: Name, email address, phone number, address, date of birth, and any other information you provide during registration or through inquiries.
• Health Information: If you choose to participate in counseling services, we may collect sensitive health information as part of your program enrollment. This information is confidential and handled with strict security measures.
• Payment Information: If you make a donation or contribute to the program, payment details may be collected. We do not store payment information directly, but use secure payment processors.
• Non-Personal Information: We may collect non-personal data through cookies and analytics tools to understand user behavior and improve the user experience.

The information we collect is used for the following purposes:

• To Provide Services: To process your enrollment, facilitate counseling sessions, and offer other services related to the HopeForWellness program.
• To Communicate with You: To send updates, reminders, newsletters, and important information related to your participation in the program.
• To Improve Our Services: To monitor and improve the effectiveness of our services and website functionality.
• For Legal Compliance: To comply with applicable laws and regulations, including maintaining confidentiality of health-related information in accordance with HIPAA (Health Insurance Portability and Accountability Act).

We take the privacy and security of your information seriously and implement a variety of security measures, including encryption and secure servers, to protect it from unauthorized access. All personal and sensitive health data is stored securely and only accessible by authorized personnel involved in the program’s operation.

However, no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

We respect your privacy and will not share or sell your personal information to third parties, except in the following circumstances:

• With Service Providers: We may share your information with trusted service providers who assist in delivering the HopeForWellness program, such as counselors and technology partners, but they are bound by confidentiality agreements.
• As Required by Law: We may disclose your information if required by law, regulation, or legal process, including complying with requests from government authorities.
• With Your Consent: We will share your information with others only with your explicit consent, such as for referral purposes or when seeking outside support.

Our website may use cookies, web beacons, and other tracking technologies to enhance your experience, track website usage, and provide personalized content. You can disable cookies through your browser settings, but this may affect certain features of the website.

You have the right to:

• Access and Update Your Information: You may request access to the personal information we hold about you and request corrections if necessary.
• Opt-Out of Communications: You may unsubscribe from our newsletters and communications at any time by following the unsubscribe link provided in emails or by contacting us directly.
• Request Deletion of Your Information: You can request the deletion of your personal information, though we may retain certain data for legal, accounting, or record-keeping purposes.

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the data.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
HopeForWellness
Email: hello@HopeForWellness.org

Thank you for trusting HopeForWellness with your privacy and well-being. We are committed to serving you with care and respect.